1. Are Queenvenci watches waterproof?

Yes, all Queenvenci watches are built with water resistant design suitable for everyday use. However, we recommend avoiding full submersion or wearing during high pressure water activities to preserve longevity.

2. What materials are used in your watches?

Our watches are crafted with stainless steel cases, sapphire inspired glass, and precision quartz movement, ensuring durability, accuracy, and a luxury finish.

3. Do you offer international shipping?

Yes, Queenvenci ships worldwide. Delivery times may vary depending on your location, but you can expect your order to arrive within 7–15 business days.

4. Can I return or exchange a watch?

Absolutely. We offer a 30 day return & exchange policy on all unworn items in their original packaging. Please refer to our Return & Refund Policy page for full details.

5. Do your watches come with a warranty?

Yes, every Queenvenci watch is covered by a 12-month warranty that protects against manufacturing defects.

6. How do I track my order?

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

7. How should I care for my watch?

To keep your Queenvenci timepiece looking its best, avoid strong impacts, chemicals, and extreme heat. Wipe it gently with a soft cloth to maintain its shine.

8. How can I collaborate with Queenvenci?

We welcome collaborations with influencers, ambassadors, and retailers. Visit our Collaborate With Us page or email us directly at Queenvenci@gmail.com.