Shipping policy

At Queenvenci, every order is handled with the same care and elegance as our products. From the moment you place your order to the moment it arrives at your door, we ensure a seamless and elevated experience.

Order Processing

All orders are carefully prepared and dispatched within 1–3 business days. Each parcel is thoughtfully packaged to reflect the luxury you expect from Queenvenci.

Delivery Timelines

• Australia: Estimated delivery within 3–7 business days

• International: Estimated delivery within 7–21 business days, depending on your region

Please note, delivery timelines are estimates and may vary due to local customs or courier delays.

Shipping Fees

• Complimentary Standard Shipping on orders over $100 is FREE

• Orders under 100$ and international shipping rates are calculated at checkout for your convenience

Order Tracking

Once your order has shipped, you’ll receive a tracking link to follow your package’s journey—every step closer to your glow.

Duties & Taxes

International customers are responsible for any customs duties or taxes imposed by their country. We recommend checking with your local customs authority for more details.

Lost or Delayed Deliveries

If your parcel is delayed or lost, our team is here to support you. Please contact us at queenvenci@gmail.com, and we’ll resolve the issue with urgency and care.

Because luxury isn’t just in the product—it’s in the experience.